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Troubleshooting Cisco IP Telephony amp; Video v1.0
Question No: 21
You have been presented with a trouble ticket from an end user who works at a remote location that is served by a Cisco Unified Communications Manager Express. The user reports being unable to place calls to international numbers, but all other calls work properly and other users at this location can place international calls. Which two troubleshooting techniques would be helpful in resolving this issue? (Choose two.)
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Cisco IOS debug tools
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Class of Restriction baseline configuration for the user on Cisco Unified Communications Manager Express
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show output of the ephone and ephone-dn configurations
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show output of the voice translation rules in the voice gateway
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show output for the T1 controller and voice port configuration in the voice gateway
Answer: A,B
Question No: 22
You need to increase the maximum number of Meet-Me conference participants on Cisco Unified Communications Manager. Where do you configure this increase?
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System gt; Service Parameters gt; [Publisher Server] gt; Cisco CallManager (Active) gt; Clusterwide Parameters (Feature – Conference)
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Call Routing gt; Meet-Me Number/Pattern
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Media Resources gt; Conference Bridge
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Media Resources gt; Media Resource Group
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Device gt; Conference Bridge
Answer: A
Question No: 23
You are receiving complaints of pixilation, smearing, and pulsing of video calls between two offices that are connected by a WAN. Assuming that QoS is implemented on the WAN connection, which classification should you use to mark the video traffic, according to the Cisco QoS baseline?
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CS6
-
CS2
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AF41
-
AF31
-
EF
-
CS3
Answer: C
Question No: 24
Refer to the exhibit.
According to the log diagram, what is the reason that the call ended?
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The call was put on hold.
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The call was experiencing one-way audio.
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The call was completed successfully.
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The call was transferred.
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The call dropped out.
Answer: C
Question No: 25
Cisco Unified Communications Manager is configured to collect H.245 and H 225 traces through the Cisco Serviceability web interface. What do you use to download and view the trace files?
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Cisco Unified OS Administration
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Cisco Unified Serviceability
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Bulk Administration gt; upload/Download Files
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Cisco Unified Real-Time monitoring Tool
Answer: D
Question No: 26
Refer to the exhibit.
Assuming that the two Cisco SAF Forwarders are adjacent to each other and that no SAF clients have been configured, which statement is true?
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The Cisco SAF Forwarders will not establish a neighbor relationship because the service-family external-client configuration is missing.
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The Cisco SAF Forwarders will not establish a neighbor relationship because the eigrp label CUCME should be replaced with SAF.
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The Cisco SAF Forwarders will not establish a neighbor relationship because the service-family external-client configuration is missing as well as the static neighbor configurations.
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The Cisco SAF Forwarders will establish a neighbor relationship. No further configuration is required.
-
Cisco SAF Forwarders will not establish a neighbor relationship until the SAF clients are
configured and registered to the Cisco SAF Forwarders.
Answer: D
Question No: 27
Which command do you use to confirm that a router interlace is enabled for SAP?
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show eigrp service-family ipv4 client details.
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show ip interface details
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show ip saf-service-family interface
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show run
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show eigrp service -family interface
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show eigrp service-family lpv4 lt;AS number interfaces
Answer: E
Question No: 28
Users are complaining of problems when they make SIP calls by dialing URIs. To help users complete calls, what must you do?
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Adjust the URI lookup policy to case desensitive.
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Adjust the URI lookup policy to case sensitive.
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Adjust the URI lookup policy to case insensitive.
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Adjust the URI lookup policy to case nonsensitive.
Answer: C
Question No: 29
Refer to the exhibit.
According to the output of the debug voip ccapi inout command, why was this call dropped?
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Normal call clearing
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User busy
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Call rejected
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Invalid number
-
No circuit
-
No resource
Answer: A
Question No: 30
System A at Company 1 is calling System B at Company 2. The call completes, but only audio and video are present on System A from System B. What are three possible causes? (Choose three.)
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System A cannot call System B because it is at a different company.
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There is a firewall in the path that is blocking audio and video traffic from Company 1 to Company 2.
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The firewall at Company 1 is blocking outgoing traffic.
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An access list is blocking video and audio somewhere in the video and audio path between System A and System B.
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System A has turned off the camera and the microphone.
Answer: B,D,E
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