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Question No.911

Lookup relationship fields are available in Personal Edition

1. True

2. False

Correct Answer: B

Question No.912

Which of the following utilize the quot;Automated Case Userquot; (Select all that apply):

1. When a case is automatically assigned using assignment rules this user is listed in the case history

2. When an email notification is triggered via workflow this user is listed in the case history

3. When a case is escalated this user is listed in the case history

4. When a case is created via Web-To-Case this user is listed in the case history

5. When a case is created via Email-To-Case this user is assigned as the case owner.

Correct Answer: ACD

Question No.913

If a user#39;s profile contains log in hour restrictions which of the following time zones is used to calculate the hours they have access to Salesforce.com CRM?

1. Organization wide default time zone

2. User#39;s time zone

3. Time zone set in the user#39;s profile

Correct Answer: A

Question No.914

Which of the following are true about the field type quot;Text Area(Long)quot; ?

1. 1. Maximum length of 32,000 chars.

   1. Any length from 0 to 32,000 chars. is allowed

   2. Line breaks do not count towards the max length of the field

   3. This data type is not available for activities or products on opportunities

1. 1. Maximum length of 3200 chars.

   1. Any length from 256 to 32,000 chars. is allowed

   2. Line breaks do not count towards the max length of the field

   3. This data type is not available for activities or products on opportunities

2. 1. Maximum length of 32,000 chars.

   1. Any length from 256 to 32,000 chars. is allowed

   2. Line breaks count towards the max length of the field

   3. This data type is available for activities or products on opportunities

3. 1. Maximum length of 32,000 chars.

1. Any length from 256 to 32,000 chars. is allowed

2. Line breaks count towards the max length of the field

3. This data type is not available for activities or products on opportunities

Correct Answer: D

Question No.915

Roles are available in Personal and Group edition

1. True

2. False

Correct Answer: B

Question No.916

If your organization has territory management, account and opportunity list views can be restricted by (Select all that apply)

1. My Territories

2. My Territory Teams.

3. My Accounts Territories

Correct Answer: AB

Question No.917

Which of the following are true about Web-to-Lead:

1. Salesforce CRM runs field validation rules before creating records

2. All required fields must have a value before a record can be created

3. The format for date and currency fields captured online is taken from the users browser settings

Correct Answer: AB

Question No.918

The relationship group wizard lets you create and edit relationship groups regardless of field-level security.

1. True

2. False

Correct Answer: A

Question No.919

For each profile, you can set the hours when users can log in and the IP addresses from which they can log in.

1. True

2. False

Correct Answer: A

Question No.920

Which of following is granted by the Manage Cases Permission (Select all that apply)?

1. Set support business hours

2. Edit the Support settings

3. Set up Email-to-Case

4. Mass Transfer Cases

5. Create,Edit, and Delete custom fields on the Case Object

Correct Answer: ABCD

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