[Free] Download New Latest (November 2016) Cisco 840-403 Real Exam 21-30

By | November 3, 2016

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QUESTION 21

Which options are three examples of Critical Success Factors? (Choose three.)

 

A.

Increasing manufacturing efficiency at a rate above increases in supplies

B.

Attracting and retaining more highly qualified staff versus competitors

C.

Providing a holistic perspective to the core business drivers and business outcomes

D.

Matching customer retention rate to customer retention objective

E.

Selling a greater share of profitable products to our customers

 

Correct Answer: ABE

 

 

QUESTION 22

Which discipline covers analyzing stakeholder expectations and their approach and posture towards technology?

 

A.

Stakeholder Relationship

B.

Neurolinguistics Programming

C.

Stakeholder Management

D.

Customer Relationship Management

 

Correct Answer: C

 

 

QUESTION 23

Which two options are part of customer relationship management? (Choose two.)

 

A.

Developing market research.

B.

Moving the customer towards positive decisions about IT investments and initiatives

C.

Classifying customer segments.

D.

Identifying key stakeholders.

 

Correct Answer: BD

 

 

QUESTION 24

Which two dimensions are used in the stakeholder power grid? (Choose two.)

 

A.

Influence/Authority

B.

Power/Influence

C.

Interest/Empathy

D.

Interest/Support

E.

Consensus/Support

 

Correct Answer: BD

 

 

QUESTION 25

Which three sentences are true regarding the stakeholder power grid? (Choose three.)

 

A.

It shows relationships of power among executives.

B.

It displays the risk position of future investments.

C.

It shows current and optimal future state.

D.

It is a visual picture.

E.

It shows quantitative information about stakeholder requirements.

F.

It shows differences among stakeholders.

 

Correct Answer: CDF

 

 

QUESTION 26

Which options are two features of business requirements? (Choose two.)

 

A.

Business requirements are managed by stakeholders.

B.

Business requirements support specific business objectives.

C.

Business requirements are prioritized in compliance with influence dynamics.

D.

Business requirements are dynamic in nature and change over time.

E.

< p class="MsoNormal" style="margin: 0cm 0cm 0pt; line-height: normal; text-autospace: ; mso-layout-grid-align: none" align="left">Business requirements are always defined inside a line of business.

 

Correct Answer: BD

 

 

QUESTION 27

Which options are two benefits of understanding the customer’s business model? (Choose two.)

 

A.

Understanding the customer’s business model changes the way you interact with your customer.

B.

Understanding the customer’s business model provides control and assessment of project challenges.

C.

Understanding the customer’s business model helps track progress through outcomes.

D.

Understanding the customer’s business model is used to address the sales force mindset.

 

Correct Answer: AC

 

 

QUESTION 28

How does understanding the customer’s business model holistically address the customer’s business challenge?

 

A.

Segmented solutions designed for their specific outcomes make it easier for them to be more relevant to their company’s business challenges.

B.

Customers define how they want to measure success, and we work with them to turn this into metrics and a plan to achieve results.

C.

As your conversations become more focused on their business challenges and value, customers will see you as a problem solver and not just a sales person.

D.

With the comprehensive solution addressing their whole infrastructure, it is easier for customers to see value and progress, see gaps and what is next, and manage their IT investments.

 

Correct Answer: D

 

 

QUESTION 29

Why is it convenient to tie business outcomes and the customer value proposition?

 

A.

Because it accelerates the time to market of new products and solutions while maintaining a reasonable cost structure.

B.

Because this way you can establish fixed business goals and priorities and facilitate the deployment project management.

C.

To reduce complexity for stakeholders, it is easier for them to describe the benefits and to influence others to gain support.

D.

Because it keeps the value proposition unchanged, it is easier for stakeholders to claim for accountability.

 

Correct Answer: C

 

 

QUESTION 30

What are two customer goals and objectives driven by their value proposition? (Choose two.)

 

A.

Bring digital value to customers, suppliers, partners (ease of doing business).

B.

Reduce the sales force and customer interaction.

C.

Transform the customer experience.

D.

Reduce Operating Expenses and increase Capital Expenditures.

 

Correct Answer: AC

 

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